TY  - GEN
AU  - Franz, Peter
AU  - Kirchmer, Mathias
TI  - Value-driven business process management : the value-switch for lasting competitive advantage
SN  - 9780071791717
AV  - HF 5548.2
PY  - 2012///
PB  - McGraw-Hill
KW  - Business - Data processing - Management
KW  - Management information systems
KW  - Value analysis (Cost control)
KW  - Organizational effectiveness
N1  - 23345
ER  -