Motwani, Jaideep <br/><br/>
Lean Sigma methods and tools for service organizations : the story of a cruise line transformation / 
Jaideep Motwani, Rob Ptacek and Richard Fleming 
 -  Business Expert Press  2012 
<br/><br/>23392 
<br/><br/><label>ISBN: </label>9781606494073 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Six Sigma (Quality control standard)<br/>Lean manufacturing<br/>Service industries - Quality control<br/>Cruise lines - Quality control
<br/><br/><label>LC Class. No.: </label>TS  / 156.17