TY  - GEN
AU  - Ortiz, Chris A.
TI  - (The) psychology of lean improvements : why organizations must overcome resistance and change the culture
SN  - 9781439878798
AV  - HD 58.8
PY  - 2012///
PB  - CRC Press
KW  - Organizational change
KW  - Lean manufacturing
N1  - 24027
ER  -