TY  - GEN
AU  - Waller, Jenny.
AU  - Allen, Derek; Burns, Andrew
TI  - (The) quality management manual : how to write and develop a successful manual for quality management systems
AV  - HD62.15 Wal.
PY  - 1993///
PB  - Kogan Page
KW  - Total quality management - Handbooks, manuals, etc
KW  - Quality control - Handbooks, manuals, etc
N1  - 4945
ER  -