TY - GEN AU - Tewari, Jatashankar R. TI - Hotel front office : operations and management SN - 9780195699197 AV - TX 911.3 PY - 2009/// PB - Oxford University Press KW - Hotel front desk personnel - Handbooks, manuals, etc KW - Hotel management - Handbooks, manuals, etc N1 - 24820 ER -