TY  - GEN
AU  - Dinkin, Steven
AU  - Filner, Barbara
AU  - Maxwell, Lisa
TI  - (The) exchange : a bold and proven approach to resolving workplace conflict
SN  - 9781439852989
AV  - HD 42
PY  - 2011///
PB  - CRC Press
KW  - Conflict management
KW  - Personnel management
KW  - Interpersonal conflict - Prevention
KW  - Conflict management - Case studies
KW  - Personnel management - Case studies
KW  - Interpersonal conflict - Prevention - Case studies
N1  - 24885
ER  -