Bliss, Jeanne <br/><br/>
Chief customer officer 2.0 : how to build your customer-driven growth engine / 
Jeanne Bliss 
 - Completely rev. and expanded 
 -  Jossey-Bass  2015 
<br/><br/>25230 
<br/><br/><label>ISBN: </label>9781119047605 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations - Management<br/>Industrial management
<br/><br/><label>LC Class. No.: </label>HF  / 5415.5