TY  - GEN
AU  - Bliss, Jeanne
TI  - Chief customer officer 2.0 : how to build your customer-driven growth engine
SN  - 9781119047605
AV  - HF 5415.5
PY  - 2015///
PB  - Jossey-Bass
KW  - Customer relations - Management
KW  - Industrial management
N1  - 25230
ER  -