Paz, Jon <br/><br/>
Salesforce service cloud for dummies / 
by Jon Paz and TJ Kelley 
 -  J. Wiley  2015 
<br/><br/>25318 
<br/><br/><label>ISBN: </label>9781119010685 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service cloud<br/>Customer services<br/>Cloud computing
<br/><br/><label>LC Class. No.: </label>HF  / 5415.5