TY  - GEN
AU  - Paz, Jon
TI  - Salesforce service cloud for dummies
SN  - 9781119010685
AV  - HF 5415.5
PY  - 2015///
PB  - J. Wiley
KW  - Service cloud
KW  - Customer services
KW  - Cloud computing
N1  - 25318
ER  -