TY  - GEN
AU  - Shapiro, Daniel
TI  - Negotiating the nonnegotiable : how to resolve your most emotionally charged conflicts
SN  - 9780143110170
AV  - BF 637
PY  - 2017///
PB  - Penguin Books
KW  - Negotiation
KW  - Emotions
KW  - Interpersonal relations
N1  - 27789
ER  -