TY - GEN AU - Neumeier, Marty TI - (The) brand flip : why customers now run companies - and how to profit from it : a whiteboard overview SN - 9780134172811 AV - HF 5415.32 PY - 2016/// PB - New Riders KW - Product management KW - Brand loyalty KW - Consumers KW - Branding (Marketing) KW - Relationship marketing KW - Customer relations N1 - 27973 ER -