TY  - GEN
AU  - Chitty, William
TI  - Services marketing
SN  - 9780190303167
AV  - HD 9980.5
PY  - 2019///
PB  - Oxford University Press
KW  - Profession - Marketing
KW  - Service industries - Marketing
KW  - Customer service - Management
KW  - Service industries - Management
N1  - 28066
ER  -