TY  - GEN
AU  - Noronha, Ernesto
AU  - D'Cruz, Premilla
AU  - EBSCO
TI  - Employee identity in Indian call centres : the notion of professionalism
SN  - 9788132100799
AV  - HE 8789
PY  - 2009///
PB  - SAGE
KW  - Call centers--India
N1  - 28217
N2  - https://library.help.edu.my
UR  - https://helpliveedu.sharepoint.com/:f:/s/LibraryRepository/EvDjCTPtGepLumKSsbYpKowBkkdWF8CcRdqA8qqS7DlDNw?e=qnsZmD
ER  -