TY  - GEN
AU  - Dumas, Marlon
AU  - La Rosa, M.
AU  - Mendling, J.
AU  - Reijers, H.A.
AU  - Springer - (Obtain eBook from Library counter)
TI  - Fundamentals of business process management
SN  - 9783642331435
AV  - HF 5548.2
PY  - 2013///
PB  - Springer
KW  - Business-Data processing
KW  - Management-Data processing
N1  - 28494
N2  - https://library.help.edu.my
ER  -