TY - GEN AU - Wirtz, Jochen AU - Lovelock, Christopher H. AU - ProQuest LibCentral TI - Essentials of services marketing SN - 9781292090061 AV - HD 9980.5 PY - 2017/// PB - Pearson Education Limited KW - Service industries - Marketing KW - Business and Management N1 - 28834 N2 - http://library.help.edu.my UR - https://helpliveedu.sharepoint.com/:f:/s/LibraryRepository/EkNLudk4XrFOpmzxVuWhdm4BZHTQkb2K7lz2dqMNodHcew?e=MJl7Vw ER -