TY  - BOOK
TI  - Difficult conversations : : how to discuss what matters most
SN  - 9780143137597
AV  - BF 637 Dif B002343
PY  - 2023///
CY  - New York
PB  - Penguin Books
KW  - Interpersonal communication
KW  - Interpersonal communication - Case studies
N1  - 30008
ER  -