Bordoloi, Sanjeev <br/><br/>
Service management :   operations, strategy, information technology / 
Sanjeev Bordoloi, James A. Fitzsimmons, Mona J. Fitzsimmons 
 - 10th ed. 
 - New York  McGraw-Hill  2023 
<br/><br/><label>ISBN: </label>9781265075538 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries - Management
<br/><br/><label>LC Class. No.: </label>HD 9980.5 Bar