Hiam, Alexander. <br/><br/>
Closing the quality gap : lessons from America's leading companies / 
Alexander Hiam. 
 -  Prentice Hall  1992. 
<br/><br/>6272 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management - United States.
<br/><br/><label>LC Class. No.: </label>HD62.15  / Hia.