Chang, Richard Y. <br/><br/>
Improving through benchmarking : a practical guide to achieving peak process performance / 
Richard Y. Chang, P. Keith Kelly. 
 -  Kogan Page  1994. 
<br/><br/>6454 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Benchmarking (Management).
<br/><br/><label>LC Class. No.: </label>HD62.15  / Cha.