Relationship marketing for competitive advantage : winning and keeping customers / 
Adrian Payne..... [ et al. ]. 
 -  Butterworth/Heinemann  1995. 
<br/><br/>6490 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing.<br/>Customer service.
<br/><br/><label>LC Class. No.: </label>HF5415  / Rel.