Payne, Adrian. <br/><br/>
(The) essence of services marketing / 
Adrian Payne. 
 -  Prentice Hall  1993. 
<br/><br/>7044 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries - Marketing.
<br/><br/><label>LC Class. No.: </label>HD9980.5  / Pay.