TY - GEN AU - Knox, Simon. AU - Maklan, Stan TI - Competing on value : bridging the gap between brand and customer value AV - HD69 B7Kno. PY - 1998/// PB - Financial Times/Pitman KW - Brand name products - Management KW - Brand name products - Valuation - Management KW - Customer loyalty KW - Marketing - Management N1 - 8236 ER -