Brown, Stanley A. <br/><br/>
Customer relationship management : a strategic imperative in the world of e-business / 
Stanley A. Brown, editor and contributor. 
 -  J. Wiley & Sons Canada  2000. 
<br/><br/>8646 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations - Management.
<br/><br/><label>LC Class. No.: </label>HF5415.5  / Bro.