Gordon, Ian H. <br/><br/>
Relationship marketing : new strategies, techniques and technologies to win the customers you want and keep them forever / 
Ian H. Gordon. 
 -  J. Wiley  1998. 
<br/><br/>9953 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Relationship marketing.<br/>Customer relations.
<br/><br/><label>LC Class. No.: </label>HF5415.55  / Gor.