TY - GEN AU - Ahmed, Pervaiz K. AU - Rafiz, Mohammed TI - Internal marketing : tools and concepts for customer-focused management AV - HF5415.13 Ahm. PY - 2002/// PB - Butterworth/Heinemann KW - Marketing - Management KW - Marketing - Management - Case studies KW - Marketing channels KW - Marketing channels - Case studies N1 - 10099 ER -