TY  - GEN
AU  - National Productivity Corporation
TI  - Malaysia TQM casebook series no.4. 
AV  - HD62.15 Mal.
PY  - 2001///
PB  - National Productivity Corporation
KW  - Total quality management - Malaysia - Case studies
KW  - Industrial management - Malaysia - Case studies
N1  - 10269
ER  -