TY  - GEN
AU  - Linoff, Gordon S.
AU  - Berry, Michael J. A.
TI  - Mining the Web : transforming customer data into customer value
AV  - HF5415.125 Lin.
PY  - 2001///
PB  - J. Wiley
KW  - Data mining
KW  - Customer service - Data processing
N1  - 10441
ER  -