TY  - GEN
AU  - Bolton, Robert.
TI  - People skills : how to assert yourself, listen to others, and resolve conflicts
AV  - HM132 Bol.
PY  - 1979///
PB  - Simon & Schuster
KW  - Interpersonal relations
KW  - Interpersonal communication
N1  - 10797
ER  -