Abram, John. <br/><br/>
(The) seven myths of customer management : how to be customer driven without being customer-led / 
John Abram, Paul Hawkes. 
 -  J. Wiley  2003. 
<br/><br/>11328 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations - Management.
<br/><br/><label>LC Class. No.: </label>HF5415.5  / Abr.