TY  - GEN
AU  - Kotter, John P.
AU  - Cohen, Dan S.
TI  - (The) heart of change : real-life stories of how people change their organizations
AV  - HD58.8 Kot.
PY  - 2002///
PB  - Harvard Business School Press
KW  - Organizational change
N1  - 11965
ER  -