Foss, Bryan. <br/><br/>
Successful customer relationship marketing : new thinking, new strategies, new tools for getting closer to your customers / 
Bryan Foss and Merlin Stone. 
 -  Kogan Page  2001. 
<br/><br/>12098 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Relationship marketing.<br/>Customer relations - Management.
<br/><br/><label>LC Class. No.: </label>HF5415.55  / Fos.