Batterley, Richard. <br/><br/>
Leading through relationship marketing : how winning organisations leverage stakeholder relationships to improve business performance / 
Richard Batterley. 
 -  McGraw-Hill  2004. 
<br/><br/>12368 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Relationship marketing.<br/>Customer relations.
<br/><br/><label>LC Class. No.: </label>HF5415.55  / Bat.