Futrell, Charles M. <br/><br/>
ABC's of relationship selling through service / 
Charles M. Futrell. 
 - 8th ed. 
 -  McGraw-Hill/Irwin  2005. 
<br/><br/>12616 
<br/><br/> Includes CD-ROM. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Selling.
<br/><br/><label>LC Class. No.: </label>HF5438.25  / Fut.