TY - GEN AU - Epstein, Marc J.; Manzoni, Jean-Francois TI - Performance measurement and management control : superior organizational performance AV - HF5657.4 Per. PY - 2004/// PB - Elsevier KW - Managerial accounting - Congresses KW - Total quality management - Congresses KW - Performance - Research - Congresses N1 - 12660 ER -