TY  - GEN
AU  - Cloke, Kenneth.
AU  - Goldsmith, Joan; Title
TI  - Resolving conflicts at work : eight strategies for everyone on the job
AV  - HD42 Clo.
PY  - 2005///
PB  - Jossey-Bass
KW  - Conflict management
KW  - Interpersonal relations
KW  - Personnel management - Psychological aspects
KW  - Psychology, Industrial
N1  - 13651
ER  -