TY  - GEN
AU  - Barlow, Janelle.
AU  - Stewart, Paul; Title
TI  - Branded customer service : the new competitive edge
AV  - HF5415.5 Bar.
PY  - 2004///
PB  - Berrett-Koehler
KW  - Customer services
KW  - Business names
KW  - Brand name products
N1  - 13665
ER  -