TY  - GEN
AU  - Furlong, Gary T.
TI  - (The) conflict resolution toolbox : models and maps for analyzing, diagnosing and resolving conflict
AV  - HM1126 Fur
PY  - 2005///
PB  - J. Wiley
KW  - Conflict management
KW  - Mediation
N1  - 13947
ER  -