Gallagher, Richard S. <br/><br/>
Great customer connections : simple psychological techniques that guarantee exceptional service / 
Richard S. Gallagher. 
 -  AMACOM  2006. 
<br/><br/>13950 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services<br/>Customer services - Psychological aspects<br/>Customer relations<br/>Customer relations - Psychological aspects
<br/><br/><label>LC Class. No.: </label>HF5415.5  / Gal