TY  - GEN
AU  - Gallagher, Richard S.
TI  - Great customer connections : simple psychological techniques that guarantee exceptional service
AV  - HF5415.5 Gal
PY  - 2006///
PB  - AMACOM
KW  - Customer services
KW  - Customer services - Psychological aspects
KW  - Customer relations
KW  - Customer relations - Psychological aspects
N1  - 13950
ER  -