TY  - GEN
AU  - HBSP
AU  - Title : connecting wiith your customers
TI  - (The) Results - driven manager : connecting wiith your customers 
AV  - HF5415.5 Res
PY  - 2006///
PB  - Harvard Business School Press
KW  - Customer relations
KW  - Customer services
KW  - Success in business
N1  - 14566
ER  -