TY  - GEN
AU  - Rossotti, Charles O.
AU  - Title
TI  - Many unhappy returns : One man's quest to turn around the most unpopular organization in America
AV  - HJ2361 Ros
PY  - 2005///
PB  - Harvard Business School Press
KW  - United States. Internal Revenue Service. Tax administration and procedure - United States
N1  - 14620
ER  -