TY - GEN AU - Malhotra, Deepak AU - EBSCO TI - Negotiating the impossible : how to break deadlocks and resolve ugly conflicts (without money or muscle) SN - 9781626566996 AV - HD 58.6 PY - 2016/// PB - Berrett-Koehler Publishers KW - Negotiation KW - Negotiation in business KW - Conflict management N1 - 27704 N2 - http://library.help.edu.my UR - https://helpliveedu.sharepoint.com/:f:/s/LibraryRepository/ErPC_2resiFDiJq8m6LhIm4Bx9Z2psbz9yiFEhoj4Ih6nw?e=weN9bW ER -