TY  - GEN
AU  - Pabbathi, Kiran Kumar
AU  - BC
TI  - Guidance for change management : according to ISO/IEC 20000 & 9001 standards, Six Sigma, and ITSM best practices
SN  - 9780991320561
AV  - HD 58.8
PY  - 2016///
PB  - ServiceManagers.Org
KW  - Organizational change - Management - Handbooks, manuals, etc
KW  - Management
KW  - Public administration
N1  - 28119
ER  -