TY  - GEN
AU  - Figallo, Cliff.
TI  - Hosting Web communities : building relationships, increasing customer loyalty, and maintaining a competitive edge
AV  - HF5415.1265 Fig.
PY  - 1998///
PB  - J. Wiley
KW  - Internet marketing
KW  - Customer relations
KW  - Electronic discussion groups
N1  - 8615
ER  -