| 000 | 00423 a2200145 4500 | ||
|---|---|---|---|
| 005 | 20230607155243.0 | ||
| 050 |
_aHF5415.5 _bUke |
||
| 100 | _aUkens, Lorraine L. | ||
| 245 |
_a101 ways to improve customer service : training, tools, tips, and techniques / _cLorraine L. Ukens |
||
| 501 | _a15535 | ||
| 650 | _aCustomer services | ||
| 650 | _aEmployees, Training of | ||
| 260 |
_bPfeiffer _c2007 |
||
| 942 |
_cBK _oHF5415.5 Uke |
||
| 999 |
_c10481 _d10481 |
||