000 00412 a2200157 4500
005 20230607155553.0
050 _aHF5438.25
_bFut
100 _aFutrell, Charles M.
245 _aABC's of relationship selling through service /
_cCharles M. Futrell
501 _a16234
650 _aSelling
250 _a9th ed.
260 _bMcGraw-Hill/Irwin
_c2007
520 _aIncludes CD-ROM
942 _cBK
_oHF5438.25 Fut
999 _c11152
_d11152