000 00359 a2200133 4500
005 20230607155635.0
050 _aHF5415.5
_bPee
100 _aPeelen, Ed
245 _aCustomer relationship management /
_cEd Peelen
501 _a16381
650 _aCustomer relations - Management
260 _bPrentice Hall/Financial Times
_c2005
942 _cBK
_oHF5415.5 Pee
999 _c11298
_d11298