| 000 | 00519 a2200169 4500 | ||
|---|---|---|---|
| 005 | 20230607155705.0 | ||
| 050 |
_aHC79 _bC6Aze |
||
| 100 | _aAzevedo, Abaete de | ||
| 245 |
_aCustomer obsession : how to acquire, retain, and grow customers in the new age of relationship marketing / _cAbaete de Azevedo and Ricardo Pomeranz |
||
| 501 | _a16486 | ||
| 650 | _aConsumers | ||
| 650 | _aMarketing | ||
| 650 | _aCustomer relations | ||
| 700 | _aPomeranz, Ricardo | ||
| 260 |
_bMcGraw-Hill _c2008 |
||
| 942 |
_cBK _oHC79 C6Aze |
||
| 999 |
_c11400 _d11400 |
||