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_aBF637 _bC45Cru |
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_aCrucial conversations : tools for talking when stakes are high / _cKerry Patterson ... [et al.] |
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| 501 | _a16900 | ||
| 650 | _aInternational communication | ||
| 650 | _aInterpersonal relations | ||
| 700 | _aPatterson, Kerry | ||
| 260 |
_bMcGraw-Hill _c2002 |
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| 942 |
_cBK _oBF637 C45Cru |
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_c11803 _d11803 |
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